Housing Officer in Aylesbury, Buckinghamshire

Housing Officer

Location: Buckinghamshire
Salary: £35,610
Hours: 40 hours per week, Monday to Friday, on a rotating shift pattern of either 8:00am–4:30pm or 12:30pm–9:00pm.
Contract Type: Permanent

Purpose of the Role

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area.

The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.

Duties and Responsibilities

Supporting Service Users

• Manage a caseload of Service Users.
• Conduct dispersals, inductions, and welfare checks.
• Signpost SUs to local services (e.g., healthcare, shops).
• Arrange and support transport or relocation as needed.
• Ensure the health, safety, and timely move-on of Service Users.

Managing Properties

• Conduct monthly inspections and arrange necessary maintenance.
• Prepare properties for re-occupation or hand back to landlords.
• Maintain compliance with health and safety standards.
• Ensure minor repairs are completed and inventory is managed.

Required Skills

• Experience as a Housing Officer or similar role.
• Awareness of diverse cultures and backgrounds.
• Empathetic, adaptable, and resilient.
• Strong problem-solving and communication skills.
• Well-organised with effective planning abilities.
• Able to work independently and as part of a team.
• Full UK driving licence required.

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will be required to undergo a satisfactory DBS check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.