Housing Officer
Joshua Robert Recruitment
Easy apply
North London - covering Enfield and surrounding boroughs
£22-£24 per hour PAYE
3-month temporary assignment
Immediate start
We are working with a North London housing association that urgently requires an experienced Housing Officer to join its team on an initial three-month temporary basis.
The immediate priority will be to take ownership of an active anti-social behaviour caseload. As the assignment develops, the successful candidate will move into a broader generic Housing Officer remit, supporting residents across a range of tenancy and neighbourhood-management matters.
This is a fast-moving appointment, with short Teams interviews available and an immediate start for the right person.
The role
You will be responsible for:
- Managing a caseload of anti-social behaviour and neighbour-dispute cases
- Investigating complaints, gathering evidence and maintaining clear case records
- Conducting resident interviews and home visits
- Agreeing action plans and progressing appropriate interventions
- Issuing warnings and taking proportionate tenancy-enforcement action
- Working with police, local authorities, safeguarding teams and other partner agencies
- Supporting vulnerable residents and identifying safeguarding concerns
- Managing tenancy breaches and wider housing-management issues
- Responding to complaints and maintaining regular communication with residents
- Working closely with colleagues across income, repairs and housing services
- Progressively taking responsibility for a broader generic housing patch
You will need:
- Recent experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer or ASB Officer
- Demonstrable experience managing ASB or neighbour nuisance cases
- The confidence to take ownership of an active caseload with minimal supervision
- A sound understanding of tenancy management, evidence gathering and enforcement
- Strong communication, negotiation and case-management skills
- The ability to work sensitively with vulnerable residents while applying tenancy conditions appropriately
- Good written skills and accurate case-recording experience
- The ability to undertake home visits and lone working
- A full UK driving licence and access to a vehicle for work
- Immediate or very short-notice availability
Rate and assignment
The role is offered on an initial three-month temporary contract, paying approximately £22-£24 per hour PAYE, depending on experience.
Candidates with strong current ASB case-management experience, immediate availability and the ability to work autonomously may be considered at the top of the range.
Apply
Please apply with an up-to-date CV outlining your housing-management and anti-social behaviour experience.
Applications are particularly welcomed from experienced:
- Housing Officers
- Neighbourhood Officers
- Tenancy Officers
- ASB Officers
- Estate Officers
- Generic Housing Officers
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Application opens at the source listing. Free for jobseekers.