Housing Officer

Housing Officer

Location: Bristol, BS1
Contract: Temporary, initially 3 months
Hours: 37 hours per week
Positions: 3
Working pattern: Hybrid – office, onsite and home working
Driving licence: Required – pool car available
DBS: Standard DBS required

About the Role

We are looking for an experienced Housing Officer to join a busy Tenancy Management Team.

You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies.

The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies.

Key Responsibilities

• Manage a designated patch of tenancies and housing sites.
• Manage and prioritise a varied caseload.
• Deal with tenancy breaches, ASB and hate crime.
• Identify tenant support needs and make appropriate referrals.
• Handle complaints and complex enquiries.
• Work with residents, partner agencies and other professionals.
• Attend multi-agency meetings, case conferences and resident groups.
• Maintain accurate housing and case-management records.
• Support initiatives to improve local communities and housing estates.

About You

You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation.

You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues.

A CIH or equivalent housing qualification is desirable but not essential.

Apply Now

If you are an experienced Housing Officer looking for a temporary opportunity in Bristol, we would like to hear from you.

Apply now to be considered for this role.