Housing Officer

Neighbourhood Officer (Housing Officer)
Contract – 6 months (likely extension)

We are currently partnering with a local authority to recruit an experienced Neighbourhood Officer to support the delivery of a high-quality housing management service.

This is a fantastic opportunity for a housing professional with strong tenancy management experience to take ownership of a defined patch and make a real impact within the community.

Key Responsibilities:

• Manage a designated patch of properties, acting as the main point of contact for tenants
• Deliver a proactive tenancy management service, including tenancy sustainment and enforcement
• Investigate and manage anti-social behaviour (ASB) cases from initial report through to resolution
• Carry out estate inspections and identify breaches of tenancy or environmental issues
• Work closely with internal teams and external agencies to support vulnerable residents
• Prepare cases for legal action where required, including attending court if necessary

About You:

• Proven experience in a housing management / neighbourhood officer role
• Strong knowledge of tenancy law and ASB case management
• Experience managing a varied caseload independently
• Confident working with external partners and dealing with complex cases
• Excellent communication and problem-solving skills

Why Apply?

• Opportunity to manage your own patch and take ownership of cases
• Work within a supportive and collaborative housing team
• Immediate start available with strong potential for extension