Housing Officer

Housing Officer (ASB Focus)

Location: Midlands
Contract: Temporary (Initial 3 Months)
Working Pattern: Full-Time | Hybrid Working (2 Days Home-Based, 3 Days On-Site)

An established Housing Association is seeking an experienced Housing Officer to join their Housing Management team on an initial 3-month contract.

This is an excellent opportunity for a housing professional with strong tenancy management and anti-social behaviour (ASB) experience to make an immediate impact within a busy and customer-focused service.

Key Responsibilities

• Managing a range of tenancy and estate management issues
• Leading on Anti-Social Behaviour (ASB) cases, including investigations and resolution
• Handling cases involving harassment, neighbour disputes, and tenancy breaches
• Managing successions, assignments, and unauthorised occupation matters
• Carrying out estate inspections and identifying health and safety concerns
• Conducting tenancy sign-ups and supporting new tenants
• Processing transfer requests and mutual exchange applications
• Maintaining accurate case records and ensuring compliance with housing policies and procedures

Requirements

To be considered for this role, you will have:

• Previous Housing Management experience within a Housing Association, Local Authority, or similar organisation
• Proven experience managing ASB cases
• Strong knowledge of housing legislation, landlord and tenant law, and ASB case management
• Excellent communication, negotiation, and case management skills
• The ability to manage a varied caseload and work to deadlines
• A full driving licence and access to transport (or another suitable means of travel)

What's on Offer?

• Immediate start opportunity
• Hybrid working arrangement
• Competitive hourly rate
• Opportunity to work with a respected Housing Association
• Potential for contract extension

Applications are being reviewed immediately, and interviews will be arranged at short notice. Candidates available to start quickly are strongly encouraged to apply.

To apply, please submit your updated CV or contact us for a confidential discussion.