Housing Options Officer

The Opportunity

A Local Authority in Nottinghamshire is seeking an experienced Housing Options Officer to join their team on a temporary basis. This is an excellent opportunity to work within a supportive service, managing a varied caseload and making a direct impact on preventing and relieving homelessness.

You will play a key role in delivering high-quality housing advice and homelessness services, supporting applicants through all stages of the Homelessness Reduction Act.

Key Responsibilities

• Manage a caseload of approximately 30–40 homelessness applications across prevention, relief and main Housing Duty
• Progress cases from initial triage through to Section 184 decisions
• Undertake comprehensive homelessness assessments in line with legislation
• Develop and issue Personalised Housing Plans (PHPs)
• Conduct detailed enquiries including: Eligibility, Homelessness or threatened homelessness, Priority need and Intentional homelessness
• Make Section 184 decisions, working independently where required
• Maintain accurate and up-to-date case records using a homelessness system
• Work collaboratively with internal teams and partner agencies

Essential Requirements

• Minimum 12–18 months’ experience working under the Homelessness Reduction Act
• Demonstrable experience of making Section 184 decisions
• Strong knowledge of homelessness legislation
• Comfortable working in a hybrid environment (minimum 2 days in the office)

Working Arrangements & Benefits

• ✅ Hybrid working (approx. 2 days in-office, 3 days from home)
• ✅ Onsite parking available
• ✅ Flexible working arrangements (flexitime)
• ✅ Supportive and collaborative team environment

Apply Now

If you are an experienced Housing Options professional looking for your next contract in Nottinghamshire, we would love to hear from you.

Please submit your CV today or contact us for more information.