Housing Services Manager

We have an exciting opportunity for a Housing Services Manager to join an established housing association on a regional level in older people services.
This is a temp vacancy initially with the potential to go permanent. The proposed start date is mid-September.
The role covers the Lancashire patch, such as Ormskirk, Preston, Blackpool for example. Travel between schemes will be a big part of this position. Therefore, a full UK driving licence, access to your own vehicle and business cover is required.
A basic DBS is also needed.
This is full time, Monday to Friday 9-5 on-site as and when needed.
Your new role

• Lead high‑quality older people's housing services across your region, hitting key targets for voids, allocations, tenancy and leasehold management, and customer safety.
• Act as the allocations lead, working with care teams, partners and local authorities to maximise income and ensure smooth lettings.
• Manage budgets, ensure value for money, and keep services fully compliant.
• Lead and support your team, maintaining strong performance and ensuring staffing meets operational needs.
• Drive resident engagement, lead scheme meetings and resident groups, and respond to feedback in line with customer values.
• Ensure your area meets all health, safety and safeguarding requirements.
• Build strong stakeholder relationships, handle councillor queries and customer complaints, and support Service Managers with new ways of working.
• And also deputise when needed and take part in the out‑of‑hours rota.

What you'll need to succeed

• Strong experience in housing management, including voids, allocations, tenancy and leasehold services.
• Proven ability to lead teams, manage performance and maintain service standards.
• Understanding of older people's services is desirable.
• Excellent organisational skills and ability to manage your own diary.
• Full UK driving licence, acces to your own vehicle and business insurance are required.
• A basic DBS is necessary for this role also.

What you'll get in return

• Full time, weekday hours.
• Weekly pay, hourly rate.
• Temp to perm opportunity.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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