Housing Support Officer in Redhill, Surrey

Location: East Sussex
Salary: £31,000
Contract: Full-Time

Our client is seeking an experienced Housing Support Officer to provide person-centred support to young people living within supported accommodation services. The role focuses on helping residents develop the skills, confidence and resilience needed to sustain accommodation, achieve independence and move towards positive long-term outcomes.

The successful candidate will manage a caseload of residents, delivering regular key-working sessions, completing support plans and risk assessments, and working closely with statutory and voluntary sector partners. You will support young people with a range of needs, including housing issues, mental health, wellbeing, education, employment and life skills development.

Key Responsibilities

• Manage a caseload of young people within supported accommodation.
• Deliver regular key-working sessions and person-centred support.
• Complete support plans, risk assessments, reviews and safeguarding interventions.
• Support residents with tenancy sustainment and independent living skills.
• Signpost and refer into relevant services including healthcare, education, employment and community support.
• Liaise with local authorities, probation services, social workers and external agencies.
• Maintain accurate and timely case records, support notes and outcome reporting.
• Contribute to positive move-on and resettlement outcomes for residents.

Essential Requirements

• Previous experience within Housing Support, Supported Housing, Homelessness, Young People's Services, Floating Support or a similar support-focused role.
• Experience of key-working, support planning and risk assessment.
• Good understanding of safeguarding and supporting vulnerable individuals.
• Strong communication, record-keeping and partnership-working skills.
• Ability to work independently and manage a varied caseload.

Mandatory

• Full UK Driving Licence.
• Access to a vehicle for work purposes.
• Business-use motor insurance covering work-related travel.

This is an excellent opportunity to join a well-respected organisation making a genuine difference to the lives of vulnerable young people across East Sussex whilst delivering high-quality, outcome-focused housing support.