Housing Support Officer

Job Title - Housing Support Officer

Duration - 9 Months

Rate - £17- 20 per hour

You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes.

Main Duties

• Deliver structured, person-centred support in line with agreed support plans

• Help residents sustain their tenancies and understand their rights and responsibilities

• Complete needs assessments, risk assessments, and regular support reviews

• Provide guidance around budgeting, debt management, and welfare benefits

• Liaise with local authorities, support agencies, and healthcare professionals

• Encourage engagement with employment, training, and community activities

• Maintain clear, accurate records and case notes

• Ensure safeguarding policies and procedures are always adhered to

What We’re Looking For

• Previous experience within housing, supported accommodation, or community-based support

• Understanding of the challenges faced by vulnerable or at-risk individuals

• Knowledge of housing processes and benefits systems (advantageous)

• Confident lone-working and time management skills

• Strong written and verbal communication abilities

• A calm, professional and empathetic approach