Housing Visiting Officer

Visiting Officer

Location: Dagenham
Contract: 3‑month initial assignment, strong potential for extension
Rate: £30 per hour (PAYE) / £36 per hour (Umbrella)

We are currently seeking experienced Visiting Officers to join a busy Homelessness Prevention and Temporary Accommodation service. This is an excellent opportunity for housing professionals who are passionate about supporting vulnerable residents and preventing homelessness.

The successful candidates will play a key role in supporting tenants, carrying out property visits, identifying welfare concerns, and working closely with housing teams to deliver positive outcomes for residents.

Key Responsibilities

• Conduct visits to residents within temporary accommodation and homelessness services.
• Provide homelessness advice, housing options guidance, and tenancy support.
• Undertake property inspections across temporary accommodation stock.
• Carry out tenancy audits and occupancy checks.
• Identify welfare concerns and vulnerabilities, providing appropriate advice, support, and referrals.
• Work collaboratively with Prevention and Accommodation Teams to support residents and sustain accommodation placements.
• Maintain accurate case notes and records following visits.
• Investigate tenancy-related issues and provide practical solutions where appropriate.
• Manage a caseload independently and work autonomously when required.

What We Are Looking For:

• Previous experience working within a Homelessness Prevention Service and/or Temporary Accommodation Service.
• Strong knowledge of homelessness legislation, housing options, and tenancy sustainment.
• Experience carrying out property inspections and tenancy audits.
• Ability to identify welfare issues and provide appropriate interventions.
• Excellent communication and customer service skills.
• Ability to work independently and manage competing priorities.
• Enhanced DBS check (or willingness to undergo one).
• Full UK Driving Licence and access to a vehicle (desirable)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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