HR Advisor at Spark Medical, Bromborough

Job title

HR Advisor – Spark UK Medical

Place of work

Head Office (Bromborough) with travel to other Spark UK Medical locations as required

Hours of work

37.5 hours per week

Mon - Fri with flexibility to work weekends if there is a business requirement

Contract type

Permanent

Responsible to

Salary

Head of People & Culture

 £36k

General Scope and Purpose of the role.

The HR Advisor will provide practical, people-focused support across Spark UK Medical group. The role will support workforce compliance and CQC readiness across the group, advise managers on employee relations and people queries, and coordinate fair and timely investigations, absence management, safeguarding-related people matters and employee welfare activity. Working closely with senior delivery managers, clinical leaders, safeguarding leads, the People team and the Recruitment Manager, the postholder will help maintain safe, consistent and well-evidenced people practices.

The ideal candidate will build knowledge of our services and support a culture of openness, accountability, learning and continuous improvement

Key Responsibilities of role

·         Support the Recruitment Manager with safer recruitment activity, including candidate coordination, employment checks, professional registration evidence, references, interviews and onboarding as required.

·         Support recruitment and onboarding during peak periods, ensuring required pre-employment checks and compliance evidence are completed before deployment.

·         Act as a first point of contact for people queries, providing practical guidance to managers within the boundaries of HR, clinical governance and safeguarding procedures.

·         Support senior delivery managers and clinical leaders with people queries raised by their teams, escalating complex, safeguarding, clinical conduct or high-risk matters to the appropriate People, Clinical or Safeguarding lead.

·         Coordinate and support workplace investigations, including allegations involving conduct, professional standards, patient safety or safeguarding, ensuring matters are documented, confidential and escalated appropriately.

·         Support effective absence and capability management across the group, including occupational health referrals, return-to-work activity and consideration of fitness to practise or safe deployment where relevant.

·         Promote employee welfare and wellbeing, responding sensitively to concerns, signposting support and coordinating welfare checks following difficult or traumatic clinical incidents where appropriate.

·         Support induction and mandatory training compliance, including safeguarding, infection prevention and control, information governance, basic life support and other role-specific clinical requirements.

·         Support a culture of openness, learning and speaking up, ensuring staff know how to raise concerns and are treated fairly when they do so.

·         Champion Spark UK Medical’s values and behaviours, promoting a compassionate, inclusive and patient-centred culture across all teams.

·         Support workforce compliance and CQC readiness across the group by maintaining accurate evidence of recruitment checks, training, professional registration, supervision, appraisal and employee relations processes.

·         Maintain accurate, confidential and audit-ready people records, producing workforce compliance reports and promptly following up missing or expired evidence.

·         Conduct welfare and compliance visits to operational and clinical sites where required, escalating concerns relating to staffing, safeguarding, conduct or safe working practices.

Statutory Responsibilities

·         Comply with all relevant legislation, CQC expectations and Group policies, completing required training and keeping knowledge current.

·         Ensure people-related safeguarding, safety, accident and incident documentation is completed accurately and escalated through the appropriate reporting route.

·         Consider the safety and wellbeing of patients, staff, clients and members of the public at all times, promptly escalating concerns, near misses, incidents or unsafe practice.

Promote equality, diversity, inclusion, dignity and respect across all services and employment practices.

Personal Profile

Knowledge, Skills and Experience

·         Previous experience in an HR Advisor role or similar (Essential)

·         Experience managing employee relations cases, including disciplinaries, grievances, absence management and performance issues (Essential)

·         Experience supporting organisational change, restructures or TUPE processes.

·         Experience working in a fast-paced or multi-site environment.

·         Full UK driving licence and willingness to travel between sites, if applicable (Essential)

·         Experience delivering HR training or workshops to managers.

·         Recruitment and onboarding experience.

·         Excellent organisational skills, with the ability to manage competing priorities (Essential)

·         Strong communication and relationship-building skills (Essential)

The list of duties above is not to be regarded as exclusive or exhaustive. There will be other duties and requirements associated with your post and you may be required to undertake such duties as may be reasonably required of you. Please be aware that this job description may be reviewed and updated from time to time, in accordance with business requirements.