HR and Office Manager

Job Title: HR and Office Manager

Location: Cambridge

Salary: Competitive

Job type: Permanent, Full-time

About the Organisation:

MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets.

Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets.

About the Role:

Reporting to the Finance Director UK, the HR and Office Manager is responsible for managing the full employee lifecycle, maintaining HR policies, processes and records, and payroll administration, supporting the Directors and others with travel arrangements and ensuring the smooth day-to-day running of the office, including facilities, health and safety, and supplier management.

The postholder will help create a well-organised, safe and positive workplace that enables employees and the business to perform effectively.

Key Responsibilities:

HR Administration

• End-to-end management of the recruitment and selection process and onboarding all new employees
• Maintenance of employee files including drafting and distributing correspondence to change individuals' terms and conditions.
• Manage all leavers including acknowledging resignations, calculating final pay and conducting exit interviews.
• Uploading timesheets, raising POs and collation of monthly changes to payroll and benefit administration.
• Answer employees' queries on HR-related processes and procedures.
• Ensure employee processes such as performance management, mandatory training and the like are administered and completed.
• Ensure the company's people-related policies and procedures are kept updated and provide support for disciplinary, grievance and restructure procedures.

Business Support & Coordination

• Co-ordination and booking of employee business travel following company policy and guidance.
• Co-ordination and organisation of appointments and meetings for the senior team including collation and distribution of meeting documentation.

Office & Facilities Management

• Managing visitors and the meeting rooms including their booking, preparation of rooms, meet and greet and refreshments.
• Administrative duties including managing post and filing, monitoring stationery, refreshments, and IT consumable levels and prepare orders as necessary, keeping the kitchen and communal office areas tidy.
• Manage external suppliers of office consumables such as stationery; cleaning; catering etc. and ensure that service is provided cost effectively.
• Maintain budgets and report on spending for office consumables.

About you:

Skills, Experience and Knowledge:

Essential

• Previous experience as an Office Manager including HR responsibilities is essential
• Socially confident with a positive and 'can do' attitude
• Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do
• Excellent written and verbal communication skills
• Organisation skills including the ability to prioritise work and manage their own time proactively and positively
• Ability to cope with pressure and maintain a calm manner at all times
• Understand and demonstrate a commitment to confidentiality
• Numerical, with attention to detail and problem-solving skills
• Previous experience of working with an HRIS is essential and familiarity with PeopleHR would be desirable.
• IT skills - Microsoft Office Outlook, Word, Excel are essential

Desirable

• CIPD Level 3 or 5 Diploma or equivalent would be an advantage but not necessary
• Familiarity with PeopleHR would be desirable.
• Previous experience of using an ERP (business management software) would also be desirable.

Why Join Us?

This is an excellent opportunity to take ownership of a broad HR and office management role where you can make a real impact on employee experience, operational efficiency and workplace culture. You will work closely with senior stakeholders and play a key role in supporting both the people and operational functions of the organisation.

How to Apply?

Please click the APPLY button to submit your CV and Covering Letter for this role.

Candidates with experience as an HR Manager, HR Officer, HR Coordinator, Office Manager, Office and HR Manager, People Operations Manager, People Coordinator, HR Administrator, HR Generalist, Employee Relations Coordinator, or Operations Manager may also be considered for this role.