HR and Payroll Coordinator in Telford, Telford and Wrekin

HR and Payroll Coordinator

Telford
Up to £32,000
37.5 hours per week
Permanent

The Opportunity

An established and forward-thinking organisation is looking to appoint an HR & Payroll Coordinator to support its busy People function. This is a varied role offering exposure to several areas of HR, with responsibility for keeping employee information, administrative processes and payroll-related activities running smoothly.

Working alongside the wider HR team, you'll provide day-to-day support to employees and managers, helping with everything from recruitment and employee records through to absence administration, payroll changes and training coordination. There will also be opportunities to become involved in routine employee relations matters, supporting the HR Advisors with the preparation and coordination of cases.

A key aspect of the position is supporting the monthly payroll process. You'll act as an important link between the internal HR team and an external payroll provider, ensuring employee changes and pay-related information are accurately prepared, checked and communicated. It's a great opportunity for someone with a solid HR or payroll administration background who enjoys a varied role and wants to broaden their experience.

Key Responsibilities

HR & Employee Administration

• Provide general HR support to employees and managers, responding to everyday queries and directing more complex matters to the appropriate members of the HR team.
• Manage a range of employee administration, including recruitment paperwork, new starter arrangements, employment contracts, changes to terms and conditions and leaver documentation.
• Keep personnel files and electronic HR records accurate and up to date, ensuring information is managed appropriately and confidentially.
• Assist with the coordination of employee processes such as probation reviews, absence management and family leave, including arranging meetings, preparing correspondence and maintaining relevant records.
• Support the HR Advisors with employee relations activities, helping to gather information, organise meetings and prepare documentation for ongoing cases.
• Help administer the temporary and agency workforce, checking timesheets, maintaining booking information and dealing with routine queries.
• Compile regular HR information and reports, providing updates on areas such as workforce numbers, attendance and employee movements.
• Assist with wider HR projects, administrative improvements and general team activities as required.

Payroll & Benefits Support

• Coordinate the preparation of monthly payroll information, ensuring employee changes and relevant payments are passed to the external payroll provider accurately and within required timescales.
• Gather and verify payroll information covering starters, leavers, salary changes, overtime, allowances, expenses, absence and other deductions or adjustments.
• Review payroll reports and calculations, checking for inconsistencies or errors and following up with the provider to ensure any issues are corrected before payroll is completed.
• Maintain an understanding of relevant payroll processes and statutory requirements to ensure information is checked properly and any potential discrepancies are identified.
• Support payroll reporting and the provision of information to internal Finance colleagues and external providers.
• Assist with the day-to-day administration of employee benefits, including pension arrangements and other company schemes, processing enrolments, amendments and leavers.

Learning & Development Support

• Assist with the organisation and administration of employee training and development activities.
• Coordinate course arrangements, training bookings and attendance, working with internal colleagues and external providers.
• Maintain training records and monitor mandatory learning requirements, following up with employees and managers where necessary.
• Provide general administrative support to the Learning & Development function, including processing relevant documentation, purchase orders and invoices.

Key Requirements

• Previous experience in an HR administration, payroll administration or combined HR and payroll support role.
• A sound understanding of UK payroll fundamentals, including PAYE, National Insurance, pension contributions and statutory payments such as SSP and SMP.
• Experience handling employee information and payroll changes, with the ability to recognise the importance of accuracy and understand what needs to be checked before information is submitted.
• Strong organisational skills and the ability to balance different responsibilities while working to fixed deadlines.
• Excellent attention to detail, particularly when working with figures, employee records and confidential documentation.
• Confident IT skills, including Microsoft Excel, and the ability to work with HR, payroll or time and attendance systems.
• Good communication and interpersonal skills, with a professional and approachable manner when dealing with employees, managers and external contacts.
• A responsible and proactive approach, with the ability to use initiative, work collaboratively and recognise when issues need to be escalated.

A CIPD Level 3 qualification, or working towards one, would be advantageous. A relevant payroll qualification or previous experience supporting HR and payroll within a larger organisation would also be beneficial.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

Reference: DE27141