HR and Payroll Officer

HR & Payroll Officer

📍 Redditch
💰 £30,000 per annum

Working Pattern:
Full-time | 40 hours per week (8:30am - 5:00pm)

• Office-based for the first 3 months
• Hybrid thereafter (1 day working from home)

About the Company

Our client is a well-established, independent provider of community healthcare services, operating across the Midlands and South Wales. With a workforce of approximately 800 employees, they are committed to delivering high-quality patient care, professional advice, and accessible health services within local communities.

Due to continued growth, they are now seeking an experienced HR & Payroll Officer to join their busy and collaborative team.

The Role

This is a varied and hands-on position with a strong focus on Employee Relations (ER), alongside involvement in payroll and broader HR responsibilities.

You will play a key role in supporting managers, resolving employee queries, and ensuring the smooth delivery of HR and payroll processes across the organisation.

Key Responsibilities

• Provide day-to-day HR support across the business
• Manage and advise on a range of ER cases, including absence, disciplinaries, and grievances
• Coach and support line managers on HR policies and best practice
• Act as the first point of contact for employee queries
• Assist with payroll processing
• Maintain accurate HR and payroll records in line with compliance requirements
• Support HR projects and continuous process improvements
• Assist with organisational changes, including exposure to TUPE processes where applicable

About You

Essential:

• Proven experience in a generalist HR role
• Previous exposure to payroll processes (all levels considered)
• Strong, hands-on experience managing employee relations cases
• Confident advising and coaching managers
• Excellent communication and organisational skills
• Ability to manage a varied and fast-paced workload

Desirable:

• Familiarity with TUPE processes
• CIPD Level 3+ (or working towards)

Why Apply?

This is a fantastic opportunity to join a growing healthcare organisation where you will gain exposure across both HR and payroll, working in a supportive and people-focused environment.

They are looking for a proactive, approachable HR professional with strong ER experience, who enjoys supporting managers and being at the heart of a busy HR function.