HR/Office Manager in Taunton
Posted by Siamo Recruitment a division of Siamo Group.
Siamo are working with a well known, local to Somerset client and assisting with hiring an experienced HR/Office Manager to work in there busy onsite office. This is an excellent opportunity for someone who enjoys leading a team, improving business processes, and ensuring that day-to-day operations run efficiently. You will play a central role in supporting the sales team and working closely with Production, Warehousing, and Finance to deliver an outstanding customer experience.
Working hours are Monday to Friday 9am - 5pm.
Key Responsibilities:
- Oversee the day-to-day running of the sales office, ensuring productivity, efficiency, and consistent service standards.
- Support, mentor, and supervise office staff, encouraging a positive and productive working environment.
- Take ownership of the complete order-to-invoice process, identifying opportunities to improve accuracy, efficiency, and turnaround times.
- Ensure office processes are completed accurately, consistently, and in line with company expectations.
- Work closely with Sales, Production, Warehousing, and Finance to ensure customer orders are processed accurately and delivered within agreed timescales.
- Maintain professional communication standards across telephone, email, and other business interactions.
- Review existing procedures, implement improvements, and support the business through operational changes.
- Coordinate staff training relating to new systems, software, and updated business procedures.
- Previous office management experience.
- Experience with Sage 50 or Sage 200
- Knowledge of recruitment, employee development, and general HR processes.
- Strong leadership and decision-making skills.
- Excellent time management and the ability to manage competing priorities.
- A proactive approach to identifying and implementing improvements.
- Demonstrable experience supervising or managing a team.
- Experience supporting change management and operational development.
- Excellent written and verbal communication skills.
- A professional and confident telephone manner.
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