HR & Operations Administrator at Blue Thorn, Birmingham

Job Title: HR & Operations Administrator

Location: Jewellery Quarter, Birmingham - This position is a 100% office based

Salary: Competitive salary dependent on experience

Job Type: Full Time, Permanent

Working Hours: 40 Hours per week - flexible start and finish times, with our core working hours of 9am to 4pm. Start between 7:30 and 9am and Finish between 4pm and 5:30pm.

About Blue Thorn:

Established in 2002, Blue Thorn Technology is an established and progressive BIM 3D modelling specialist specialising in building services coordination on major construction projects. We have recently moved to new offices in Birmingham to support our continued growth.

About The Role:

We are looking for an enthusiastic, organised, and proactive HR & Operations Administrator to join our friendly and supportive team. This is a varied role offering exposure to HR, operations, health & safety, and facilities management, making it an excellent opportunity for someone who enjoys variety and wants to broaden their business support experience.

Working closely with the Operations/HR Manager and wider management team, you will play a key role in supporting the day-to-day running of the business while helping to deliver an excellent employee experience.

You will be joining a supportive environment where comprehensive on-the-job training will be provided, helping you develop your skills and knowledge across multiple areas of the business.

Key Responsibilities:

Human Resources:

• Supporting the Operations/HR Manager with all aspects of HR administration throughout the employee lifecycle
• Assisting with recruitment activities, including advertising vacancies, arranging interviews, and supporting onboarding processes
• Preparing employment documentation including offer letters, contracts, contractual amendments, and other employee correspondence
• Managing sickness absence administration & meetings
• Responding to employee queries in a professional, confidential, and timely manner
• Maintaining accurate employee records and updating the HR management system
• Conducting Right to Work checks and BPSS security screening checks
• Taking minutes during HR and employee relations meetings
• Monitoring probation reviews and supporting employee development plans
• Assisting with Payroll information preparation

Operations Administration:

• Providing administrative support to operational and management teams
• Coordinating meetings and preparing supporting documentation
• Producing professional company communications, notices, procedures and employee bulletins
• Maintaining company records and supporting compliance activities
• Supporting the implementation and administration of internal systems and processes
• Supporting company events and employee engagement activities
• Maintaining operational trackers and management reports

Health & Safety Administration:

• Supporting the maintenance of Health & Safety records and documentation
• Monitoring mandatory training requirements and compliance records
• Assisting with workplace audits, inspections and risk assessment administration
• Maintaining accident, incident and near-miss records
• Assisting with Health & Safety communications and initiatives
• Helping ensure company policies and records remain up to date and compliant
• Facilities Management Support
• Coordinating office facilities and workplace maintenance activities
• Liaising with contractors, suppliers and service providers
• Supporting office health, safety and security arrangements
• Helping to maintain a safe, organised and professional working environment
• Supporting ad hoc facilities and office management projects

About you:

Essential Requirements:

• Minimum of 18 months' previous HR Administration experience - Previous experience in HR Admin, HR Assistant or Office Admin Role.
• Strong organisational and administrative abilities
• Excellent written and verbal communication skills
• Ability to produce professional company communications and employee correspondence
• Exceptional attention to detail and accuracy
• Ability to manage multiple tasks and priorities effectively
• Strong Microsoft Office skills, particularly Word and Excel
• Professional and confidential approach to handling sensitive information
• Positive attitude and willingness to learn
• Friendly, approachable and team-oriented personality
• Excellent attendance and timekeeping record

Desirable Requirements:

• Experience using HR Management Systems
• Experience using SharePoint and Microsoft 365
• Experience supporting Health & Safety administration
• CIPD qualification or studying towards CIPD
• An interest in developing towards an HR Advisor position

Benefits:

• Auto-enrolment pension scheme (after 3 months' service)
• Company sick pay (following successful completion of probation)
• Employee Assistance Programme available 24/7
• Employee Discount Scheme (following successful completion of probation)

Additional Information:

An immediate start is available for the right candidate.

Please note that we are unable to provide Skilled Worker visa sponsorship for this role. Applicants must already have the right to work in the UK.

If you are looking for a varied role where no two days are the same and want to develop your career within a growing and supportive business, we would love to hear from you.

Please click on the APPLY button to send your CV for this role.

The successful candidate will play an important role in ensuring efficient HR Processes, maintaining compliance records, and supporting smooth day to day running of the business.

Candidates with the experience or relevant job titles of: HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, Operations Amin, Administrative Assistant, Operations Administrator, Office Administrator, Business Administrator, Admin Executive, HR Admin may also be considered for this role.