HR Team Leader

Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities.

With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach.

At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed.

Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future.

Job Purpose

We are looking for a dedicated and experienced HR Team Leader to oversee and lead our HR Operations team within the HR function. This role combines supervisory responsibilities with hands-on operational tasks, reporting directly to the Head of HR. As the HR Team Leader, you will be responsible for managing the HR team's daily operations, ensuring the accuracy and efficiency of data capturing, improving HR performance, and driving team development. Your leadership will ensure that HR administrative tasks are executed effectively, while continuously enhancing team productivity and performance.

Key Responsibilities

• Lead and supervise the HR Operations team, ensuring the smooth execution of HR administrative tasks, including data management, employee records, payroll support, and compliance with company policies.
• Oversee the daily operations of the HR department, balancing both strategic leadership and hands-on involvement in day-to-day HR activities.
• Collaborate with the HR team to improve the speed and accuracy of data capturing, ensuring that all HR-related information is accurately recorded and readily accessible.
• Provide regular reports to HR management, highlighting key HR metrics, trends, and areas for improvement.
• Identify and implement opportunities to improve HR performance, including process enhancements and best practices to streamline HR operations.
• Foster a culture of continuous improvement by proactively identifying inefficiencies and suggesting solutions that increase the overall effectiveness of the HR function.
• Develop and coach HR Operations team members, identifying opportunities for skill development, training, and career growth.
• Ensure the HR Operations team maintains high standards of customer service and operational excellence in handling day-to-day HR operations.
• Work closely with the Head of HR to align HR operational strategies with company goals and to ensure that HR practices support organisational objectives.
• Assist in the management and execution of HR-related projects, ensuring completion within deadlines and aligning with the strategic goals of the HR operational department.

Person Specification

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• Proven experience in an HR leadership or supervisory role, with a strong operational HR background (minimum of 3-5 years of experience).
• Excellent leadership, communication, and interpersonal skills.
• Strong ability to manage and improve HR operations, including data management, reporting, and administrative tasks.
• In-depth knowledge of HR best practices, UK Employment Law, and compliance regulations.
• Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.
• Strong problem-solving, decision-making, and organisational skills.

Desired Skills:

• Experience working with HR software and systems to manage data and reporting.
• Strong analytical skills, with the ability to generate reports, track metrics, and identify areas for improvement.
• A proactive and hands-on approach to HR management, balancing supervisory tasks with daily operational responsibilities.
• Ability to identify trends and opportunities for improvement in HR processes and services.

Work Location: In person