ICT Enterprise Specialist

Job Title: ICT Enterprise Specialist

Location: Bridgend

Salary: £47,046 - £54,696 per annum

Job Type: Full Time, Permanent

Working Hours: 37 hours per week

Closing Date: 31/07/2026, 15:00

Are you looking for your next career step?

Do you want to be a part of an Innovative Organisation?

About us:

South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!

The role:

We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for managing enterprise systems including servers, storage, and visualised platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance.

Key duties:

• Implement, configure and maintain enterprise systems.
• Design and deploy server infrastructure, including physical and virtual servers.
• Oversee server and storage performance tuning, patch management and firmware upgrades.
• Develop and maintain documentation for enterprise systems processes and procedures
• Collaborate with cross-functional teams to identify and solve system issues.
• Develop and maintain security protocols for enterprise systems
• Plan and execute disaster recovery and business continuity procedures.
• To provide IT specialist advice to business users and IT peers for your specialist technological area
• Manage Technical Staff within your technical area

About you:

• Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities.
• Experience of designing, implementing and technically leading on some of the following areas:
  • Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor
  • HP Server hardware support
  • Cloud Computing, especially Microsoft Azure
  • Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams.
  • Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune
  • Datacentre environments including Power Management, Air Conditioning, Security, Networking,
  • Enterprise Security
• In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies.
• Expertise in server infrastructure design and deployment
• Experience with virtualization platforms such as VMware or Citrix
• Strong troubleshooting and problem-solving skills.
• Must be aware of the strategic operational implications of effective IT upon the organisation.

Benefits:

- Training and professional development opportunities

- Local Government Pension Scheme

- 24 days Annual Leave increasing to 29 years after 5 years employment

- Flexible working dependant of duties

- Free on-site parking

- On site fitness centre and canteen

- Collaborative and supportive work environment

- Cycle to work scheme

- Wellness programmes

- SWP Diolch Vectis & Blue light Discount Card

- Opportunity to make a meaningful contribution to public safety and community well-being

Additional Information:

As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.

South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.

We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation.

Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Enterprise Systems Specialist, Infrastructure Engineer, Server Infrastructure Lead, Azure Systems Engineer, Systems Administrator, Datacentre Engineer, IT Infrastructure Architect, Microsoft 365 Specialist, Virtualization Engineer, Storage Engineer, Cloud Infrastructure Engineer, Enterprise IT Lead, Systems Manager, ICT Technical Specialist, Senior Infrastructure Administrator may also be considered for this role.