ICT Senior Analyst

Join a collaborative team delivering innovative digital solutions that make a real difference to local communities.

Salary: £40,174 – £43,236 per annum

Location: Lyndhurst (Hampshire)

About the Role

We're looking for an experienced and proactive ICT Senior Analyst to join our friendly and supportive team. In this role, you'll play a key part in delivering, supporting, and enhancing the applications that enable essential council services.

Working across a range of business-critical systems, you'll lead technical projects, support application delivery, and ensure our technology remains secure, reliable, and fit for the future. If you enjoy solving technical challenges, collaborating with stakeholders, and driving continuous improvement, we'd love to hear from you.

What You'll Be Doing

• Deliver and support business-critical applications across the organisation
• Lead technical application delivery projects from planning through to implementation
• Support and maintain both cloud-based and on-premise applications
• Manage data integration and system connectivity between applications
• Work closely with colleagues, suppliers, and stakeholders to improve services and resolve technical issues
• Contribute to continuous service improvement using ITIL and Agile best practices
• Support the ongoing development and adoption of Microsoft 365 technologies

What We're Looking For

• A strong technical background in application delivery
• Knowledge of NEC systems (desirable but not essential)
• Experience using Microsoft 365, including Teams, SharePoint, Power Platform, and other productivity tools
• Experience supporting both cloud-based and on-premise applications
• A solid understanding of data integration and system connectivity
• Experience leading technical projects and delivering successful outcomes
• Familiarity with ITIL and Agile methodologies
• Excellent problem-solving, communication, and stakeholder management skills

Why Join Us?

When you join us, you'll become part of a collaborative team that's making a real difference across the council. We offer a fantastic benefits package, including:

• 27 days annual leave, plus bank holidays
• Employee Assistance Programme, providing 24/7 legal, financial, and personal support
• Hybrid working, with a flexible mix of remote and office-based working
• Employee discounts at major retailers, supermarkets, and restaurants
• Cycle to Work Scheme, helping you save up to 40% on bikes and accessories

Apply Today