Implementation Support Officer in Leiston, Suffolk

Posted by PWE Recruitment Group

Pay not stated

Leiston · Permanent

Implementation Support Officer Play a key role in transforming quality management processes on a major UK energy project by supporting the rollout of an innovative digital non-conformance platform.

This is an exciting opportunity for a proactive and detail-focused professional to support the implementation of a critical business system that will improve reporting, compliance and operational efficiency. You'll work with a wide range of stakeholders, helping to drive digital transformation, improve data quality and support better decision-making across a nationally significant programme. Key Responsibilities
  • Support the migration, validation and cleansing of non-conformance data into the 3DX platform.
  • Assist with system implementation, testing and data quality assurance activities.
  • Develop and maintain dashboards, reports and management information outputs.
  • Validate data accuracy, consistency and reporting integrity.
  • Produce user guides, procedures and training materials.
  • Support the development of trend analysis and performance reporting.
  • Identify opportunities to improve reporting efficiency and data visualisation.
  • Develop contract baseline library specifications for non-conformance management.
  • Provide support and guidance to stakeholders throughout implementation.
  • Promote continuous improvement and system adoption across the organisation.
Qualifications & Requirements
  • Experience working with digital information systems or online databases.
  • Strong analytical skills with the ability to interpret and present data.
  • Experience identifying, reporting and resolving issues.
  • Excellent communication and stakeholder engagement skills.
  • Ability to develop reports, dashboards and management information.
  • Strong attention to detail and commitment to data quality.
  • Proactive and solutions-focused approach to problem solving.
  • Experience producing guidance documents or training materials.
  • Confident supporting end users through change and system adoption.
  • Collaborative team player with a continuous improvement mindset.
What's in it for you? The energy sector continues to attract significant investment, offering excellent long-term career prospects, innovation and stability. This is a chance to contribute to projects that support the UK's energy future while gaining valuable experience in digital transformation, data management and large-scale infrastructure delivery.
  • Competitive salary and benefits package.
  • Strong career progression opportunities.
  • Exposure to major infrastructure and energy projects.
  • Opportunity to contribute to business transformation initiatives.
  • Long-term industry stability and job security.
  • Work with experienced multidisciplinary teams.
  • Gain valuable system implementation experience.
  • Supportive and collaborative working environment.
  • Continuous learning and professional development.
  • Meaningful work with a lasting impact.
Company Overview Our Client is a globally recognised engineering and technical services organisation delivering complex projects across the energy, environmental, nuclear and infrastructure sectors. With a reputation for technical excellence and innovation, they support critical programmes that improve safety, sustainability and operational performance.
Our Client offers a professional and collaborative environment where employees can develop their skills, contribute to high-profile projects and build rewarding long-term careers within a forward-thinking organisation.

If you're ready to support a major digital transformation project and make a real impact, apply today.
Apply Now →

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