In-Custody Careers Adviser

We’re recruiting a Careers Adviser to join our In-Custody Information, Advice and Guidance team. If you’re passionate about helping people, we’d love to hear from you!

Working in custody, you’ll support our participants by providing career advice and guidance and helping them explore their learning and employment options in preparation for life in the community. You’ll use a variety of delivery methods, including the coordination of job fairs or sectors specific talks, plus visits from employers or motivational speakers.

We’ll need your excellent communication skills as you encourage participant engagement and form positive relationships with those you are supporting. You’ll also help build confidence and break down barriers.

This role does require a Level 4 CIAG  (Careers, Information, Advice & Guidance) qualification, however, if you don’t currently hold this we are able to support you through the qualification once you’re in post.

Our ideal candidate will have experience in delivering careers advice, however, we’re mainly looking for someone with an engaging personality, who is comfortable working with a diverse group of people and can provide a warm and welcoming experience whilst helping our participants take their first steps back into learning or employment.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a better future.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £26,000 - £29,545 per annum (for those qualified at L4) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Our Communities Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.  

Location: HMP Channings Wood
Hours: Full time, 37.5 hours per week (Monday to Thurs 7:45-16:30 and Friday 7:45-12:15)
Contract: Permanent

Key Responsibilities

• Manage a caseload of participants, supporting the achievement of personal and team targets
• Provide careers advice and information, supporting participants to achieve work, learning and personal development goals
• Deal with challenging situations in a professional and confidential manner
• Ensure all information is recorded timely and accurately to the tracking system
• Deliver employability workshops and coordinate careers events/relevant speaker visits

Skills & Experience

• Level 4 qualification In Careers, Information, Advice and Guidance (or willingness to undertake)
• Experience in the delivery of careers advice to adults
• A good working knowledge of the local labour market
• Able to use a range of Microsoft Office programs, including 365 products and modern digital technologies i.e. Microsoft Teams
• Excellent communication and presentation skills
• Able to develop and sustain positive professional relationships