Inbound Contact Centre Executive

nbound Contact Centre Executive - Redditch -
Basic Salary - £25,000 -
OTE - £27,700 (uncapped) -
Over Performance Opportunity available -
Full Training Provided -
 
Our client, a car dealer group head office, based in Redditch has the requirement for an Inbound Contact Centre Executive to join their high performing team.

Please note this is an office based role, no hybrid working or working from home available.
 
Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner and the drive to achieve and outperform targets, and a stable career history.

Our client offers you the following remuneration and benefits:

Basic salary of £25,000
Uncapped OTE of £27,700
31 days paid annual leave (including bank holidays), increasing to 33 days with longevity of service.
Birthday Leave, extra paid day off to celebrate your birthday.
Company Pension.
Life Insurance.
Dentist on Demand.
Staff discounts on vehicle sales, servicing, parts and labour across their dealer network.
Benefits Platform, discounts across a whole host of High Street partners.

Responsibilities
 
As an Inbound Contact Centre Executive your responsibilities will include:

Taking  “warm” calls from existing customers
Secure bookings for Servicing, Repairs & MOTS’s
Be knowledgeable about the services and products available
Maximising every opportunity
Delivering the very highest levels of customer service
 
Experience, Skills & Qualifications
 
Essential Requirements:

Excellent Telephone Manner
Outgoing personality
Drive to achieve and outperform targets
Stable employment history
 
Desirable Requirements:

Call Centre Experience
Motor Trade Experience
 
Remuneration & Benefits 

£25,000 Basic Salary
£27,700 On Target Earnings (uncapped)
Over Performance Opportunity available
Extensive Benefits Package