Infrastructure Support Engineer (Projects)

Infrastructure Support Engineer (Projects)

Colchester

£30,000 - £40,000 Depending on Experience

Are you an experienced IT Support Engineer looking to take the next step in your career?

This is an exciting opportunity to join a growing technology consultancy where you'll move beyond traditional support and gain hands-on experience delivering infrastructure projects, cloud deployments and client solutions.

As a smaller, ambitious business, you'll be given far greater exposure than you might find in a larger organisation. Working closely with experienced consultants and senior engineers, you'll play an active role across a variety of client projects while continuing to develop your technical skills.

This role would suit somebody with a solid 2nd Line Support background who is keen to progress into infrastructure, projects and technical consultancy.

Responsibilities include:

• Supporting the delivery of infrastructure and networking projects.
• Assisting with the installation and configuration of switches, routers, firewalls and wireless networks.
• Supporting cloud migrations and client onboarding projects.
• Assisting with data migration and implementation projects.
• Providing 2nd Line technical support to business clients.
• Troubleshooting Microsoft 365, Windows and network-related issues.
• Working alongside senior engineers on client deployments.
• Building strong relationships with customers and providing excellent technical support.
• Learning new technologies and developing your infrastructure knowledge.

About You

We're looking for somebody who enjoys solving technical problems and is keen to continue learning.

You'll ideally have:

• Experience within a 2nd Line IT Support position.
• Good all-round knowledge of IT infrastructure.
• Exposure to Microsoft 365 and Windows environments.
• Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP).
• Excellent troubleshooting skills.
• Strong communication and customer service skills.
• A genuine desire to develop your career.
• Full UK Driving Licence.

Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous but is not essential.

Salary

• £30,000 - £40,000 depending on experience.
• Ongoing training and mentoring from experienced consultants.
• Exposure to a wide variety of technologies, infrastructure and client environments.
• Genuine opportunity to develop into a Project Engineer or Technical Consultant.
• The chance to be part of a growing business where your contribution will make a real difference from day one.

Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never submit your CV without your permission.