Insurance Manager

Insurance Manager
Insurance Manager

The location of the role is Paddington, London (hybrid working).
The duration of the contract is 5 months.
The pay rate on offer is £550 - £750 per day (via Umbrella agency).

The client is a multinational high-street retailer.

Role Summary

The Insurance Manager will lead the development and execution of our business' insurance and insurable risk strategy, with responsibility for identifying, assessing and mitigating insurable risks across the organisation. This role ensures we remain protected against key operational, financial and strategic risks while supporting the business to maintain resilient, efficient and well‑governed risk‑financing arrangements.

Key Responsibilities

1. Insurance Strategy & Programme Management

• Develop, implement and manage comprehensive insurance programmes across property damage and business interruption, liability, cyber, D&O, motor fleet and other core lines.
• Lead annual renewal cycles, including risk data collection, market submissions, insurer engagement and negotiation of terms.
• Ensure insurance arrangements align with business' risk appetite, brand protection priorities and strategic objectives.

1. Broker & Market Management

• Build and maintain strong relationships with brokers, insurers and key partners to ensure clear risk narratives and effective market engagement.
• Manage broker performance, oversee tender processes and ensure contractual service standards are met.
• Drive competitive programme outcomes, premium efficiency and high-quality claims support.

1. Claims Management & Governance

• Oversee all claims activity, working closely with insurers, brokers, TPAs, captive managers and internal teams.
• Manage claims across property, liability, product, food safety, motor, cyber and supply chain events.
• Analyse claims trends to identify root causes and support operational loss‑prevention initiatives.
• Strengthen claims governance through timely reporting, accurate documentation and improved quality of outcomes.

1. Budgeting & Financial Management

• Develop and manage the annual insurance budget, including forecasting and premium negotiation.
• Identify cost‑saving opportunities and efficiencies in risk financing across the insurance portfolio.

1. Cross‑Functional Collaboration

• Work closely with Legal, Finance, Health & Safety, Risk Engineering, Business Continuity and Maintenance to ensure insurance considerations are embedded across business processes.
• Provide insurance input into major projects, operational changes and investment decisions.
• Advise Procurement and Legal on insurance clauses, indemnities and contractual risk transfer.

1. Management of Outsourced Providers

• Oversee the performance of outsourced service partners including brokers, TPAs, loss adjusters, risk engineers and captive managers.
• Ensure service providers deliver effective, timely and cost‑efficient support.

Skills & Experience Required

Essential:

• Significant experience in corporate insurance management.
• Strong technical knowledge across commercial lines including property damage, business interruption, liability, cyber, D&O and motor.
• Proven ability to manage insurers, brokers and outsourced partners at a senior level.
• Demonstrable experience leading insurance renewals and negotiating programme structures.
• Strong analytical capability with the ability to interpret data, identify trends and influence senior stakeholders.

Desirable:

• ACII or equivalent professional qualification.
• Experience with global insurance programmes or multinational risk.
• Familiarity with captives or alternative risk financing models.

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