Integrated Logistics Support Manager (ILS)

Integrated Logistics Support (ILS) Manager

Hertfordshire - Hybrid working - Permanent

Our client, a global leader in advanced defence and security systems, is seeking an experienced Integrated Logistics Support (ILS) Manager to join their Customer Support & Services team. This exciting permanent opportunity involves leading and delivering ILS activities for both domestic and international customers across two in-service systems.

The role will require influencing system design and developing support solutions to ensure effective through-life support of products upon entry into service. The position offers hybrid working, with 2-3 days per week in the office based in Hertfordshire.

• Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements.
• Manage ILS activities across the full lifecycle, including concept, design, manufacture, and in-service support.
• Develop a robust Through-Life Support Policy.
• Ensure compliance with relevant ASD S-Series standards, including S1000D, S2000M, S3000L, S4000P, S5000F, DefStan 00-600, and current MOD ILS standards.
• Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development, training, and technical documentation.
• Act as the primary ILS point of contact for customers and key stakeholders.
• Oversee delivery of support equipment within the UK and internationally.
• Support bid and proposal activities, including ILS costing and risk assessments.
• Manage and mentor ILS practitioners within the programme or functional team.
• Ensure ILS risks, assumptions, and dependencies are identified and managed effectively.

• Proven experience in an ILS, Supportability, or Through-Life Support role within the defence, aerospace, or highly regulated engineering sector.
• Broad-based engineering background, preferably degree qualified or equivalent in a technical discipline.
• Strong working knowledge of ASD S-Series ILS standards and their practical application.
• Experience working with MOD customers and major engineering organisations is desirable.
• Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders.
• Experience supporting bids and proposals.
• Strong prioritisation skills with the ability to manage multiple competing demands.
• Ability to lead teams, plan strategically, and ensure delivery against commitments.
• Excellent written and verbal communication skills, with the ability to influence and negotiate with internal and external stakeholders.

• Performance-related bonus of up to 21%.
• Pension contributions of up to 14% (combined employer and employee).
• Flexible working arrangements.
• Enhanced parental leave, including maternity, adoption, and shared parental leave.
• Excellent onsite facilities, including subsidised meals, free parking, and additional employee benefits.

If you are an experienced ILS Manager looking for an opportunity to make a significant impact within a leading engineering and technology organisation, we would love to hear from you.