Interim Technical Lead

Goodman Masson

Technical Lead (Contract)

Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day
Location: London (Hybrid Working)
Reporting to: Head of Service Delivery

Technical Lead – Enterprise Technology & Service Operations

We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial 6-month rolling contract. This is an excellent opportunity for a hands-on technical leader to take ownership of a complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems.

Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design and operational delivery, ensuring new solutions are successfully transitioned into BAU support and optimised throughout their lifecycle.

Key Responsibilities
  • Lead the transition of newly implemented technology solutions into operational support.
  • Act as the technical custodian for the live IT environment, ensuring stability, resilience, performance, and security.
  • Provide technical governance and oversight of third-party managed service providers.
  • Assess technical changes for impact, risk, and alignment with architectural standards.
  • Lead root cause analysis and resolution of major incidents and recurring technical issues.
  • Maintain technical standards, documentation, and operational architecture artefacts.
  • Drive platform lifecycle management, upgrades, patching strategies, and technical debt reduction.
  • Collaborate with Security and Resilience teams to ensure secure-by-design principles are embedded throughout the technology estate.
  • Facilitate technical reviews with stakeholders to identify risks, improvements, and optimisation opportunities.
  • Contribute operational insight into technology roadmap planning and future-state initiatives.
  • Ensure compliance, security, and regulatory requirements are effectively managed.
Required Experience

We're looking for a technically strong leader with broad enterprise technology experience and a proven track record of operating within complex environments.

Essential Skills
  • Strong technical expertise across enterprise infrastructure, cloud platforms, security, systems, and integration technologies.
  • Experience supporting enterprise architecture within operational environments.
  • Strong understanding of ITIL and service management best practices.
  • Ability to translate architectural designs into sustainable operational support models.
  • Experience managing and governing outsourced or managed service providers.
  • Strong knowledge of change management, risk assessment, and technical governance.
  • Experience balancing BAU support, operational improvement, and strategic technology initiatives.
  • Comfortable working within both agile and traditional delivery frameworks.
Stakeholder Management
  • Excellent communication and stakeholder engagement skills.
  • Ability to influence senior business and technology stakeholders.
  • Proven experience working closely with architects, service delivery teams, and external partners.
  • Strong leadership skills with the ability to drive technical discussions and resolve complex issues.
  • Passion for operational excellence, documentation standards, and continuous improvement.
What's on Offer?
  • Initial 6-month contract with strong likelihood of extension.
  • Competitive day rate of £500–£650 per day.
  • Hybrid working model with a London-based office.
  • Opportunity to influence the operational direction of a large-scale enterprise technology environment.
  • Work alongside senior technology leaders and architects on strategically important initiatives.

If you're an experienced Technical Lead with a strong background in enterprise technology operations, service governance, and stakeholder management, we'd like to hear from you.

 

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