Internal Account Manager

Uxbridge | Hybrid - 1 day from home after probation
£39,000 basic + bonus | Realistic £10k first-year earnings, rising to £30k
Full-Time | Permanent

Are you currently working in an electrical wholesaler, electrical distribution business or branch environment and looking to take the next step in your career?

We're looking for an experienced Internal Account Manager to join a growing business in Uxbridge, managing an established customer portfolio and building strong long-term relationships.

This could suit someone currently working in a branch-based electrical wholesaler who has good product knowledge and enjoys dealing with customers, quoting and managing orders.

You'll take responsibility for an established customer base worth approximately £2m, handling enquiries, preparing quotations and ensuring orders are managed smoothly from enquiry through to delivery.

You'll be dealing with customers regularly, understanding their requirements and using your knowledge of electrical products to provide the right solutions.

• Manage and develop an established customer portfolio.

• Handle inbound customer enquiries and sales orders.

• Prepare quotations using product codes and part numbers.

• Advise customers on products, availability and lead times.

• Forecast delivery dates and manage customer expectations.

• Work closely with suppliers and internal teams to ensure orders are fulfilled.

• Identify opportunities to grow existing customer accounts.

• Build strong, long-term customer relationships.

We're particularly interested in people who have worked within:

• Electrical wholesale

• Electrical distribution

• Electrical merchant / branch environment

• Internal sales within an electrical products business

• Electrical or technical product distribution

You may currently be working as an Internal Sales Executive, Sales Advisor, Branch Salesperson, Account Manager, Internal Account Manager or similar.

You don't need to have worked in a traditional account management role - strong electrical product knowledge, customer service skills and a commercial mindset are equally valuable.

We're looking for someone who is:

• Confident dealing with customers by phone and email.

• Comfortable working with product codes and technical information.

• Commercially aware and interested in growing accounts.

• Organised and accurate.

• Customer-focused with strong communication skills.

• Used to working in a busy wholesale, distribution or branch environment.

• Up to £39,000 basic salary

• Bonus with realistic earnings of around £10k in year one, rising to £30k

• 1 day working from home after probation

• Established £2m customer portfolio

• Strong career progression

• Supportive working environment

• Full-time, permanent position

If you're currently working in electrical wholesale or distribution and are looking for a role where you can use your product knowledge while developing your sales career, we'd like to hear from you.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Our commitment:

Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.