Internal Communications Business Partner

Internal Communications Business Partner

Location: South Tyneside (hybrid)

About the Role

We’re looking for an experienced Internal Communications Business Partner to shape clear, engaging communication that connects colleagues to our vision, priorities and culture. You’ll act as a trusted advisor to senior leaders, driving alignment, engagement and organisational readiness.

Key Responsibilities

• Strategic communications - Lead the internal communications strategy, advise leaders, and ensure digital channels support organisational goals.
• Operational delivery - Manage internal channels, communicate business priorities clearly, and support managers to drive accountability.
• Change communications - Partner with project teams to deliver clear, audience‑friendly messaging that supports successful change.
• Content creation - Produce high‑quality copy, presentations and multimedia content aligned to brand and accessibility standards.
• Measurement & improvement - Track engagement, analyse performance and refine approaches using insight and industry trends.

Skills & Experience

• Strong strategic awareness with the ability to influence senior stakeholders.
• Excellent writing, editing and storytelling skills.
• Experience managing multi‑channel communication in a complex organisation.
• Skilled at simplifying complex information for varied audiences.
• Confident supporting organisational change and transformation.
• Knowledge of internal comms best practice, digital channels and engagement insights.

Behaviours

• Collaborative, proactive and solutions‑focused.
• Confident advising leaders and facilitating discussions.
• Audience‑centred with a focus on clarity and impact.
• Calm, professional and composed under pressure.
• Creative thinker with a continuous improvement mindset