Internal Sales Coordinator in Aldridge, Walsall

We are recruiting an Internal Sales Coordinator for our client, a leading manufacturing and distribution company based in the Aldridge area.

This position offers an exciting opportunity to develop your skills in a fast-paced, collaborative environment.

Internal Sales Coordinator
Aldridge
£30-32K + excellent company benefits

What You'll Get

• Up to £32K salary
• 25 days annual leave + Bank Holidays
• Company pension scheme
• Private medical cover

Role & Responsibilities

• Managing all aspects of internal sales administration including enquiry handling, quotation support, order processing, spare parts sales and marketing activity
• Developing and maintaining an efficient customer service and sales coordination process, administering enquiries, quotations, orders, tenders, order confirmations and customer communications
• Supporting effective relationships across production, customer service, sales and marketing teams to ensure on-time delivery and accurate communication
• Assisting in controlling stock accuracy reporting to minimize cash exposure, improve fulfilment reliability and support customer expectations and marketing requirements
• Communicating effectively internally and externally to ensure market and customer intelligence flows into the business and to support decision-making
• Liaising closely with production to ensure accurate planning and on-time delivery of equipment aligned with customer requirement
• Ensuring that sales, service and marketing objectives are implemented, measured, monitored and delivered within expected timeframes
• Managing spare parts sales processes including enquiry handling, pricing support, order placement, parts identification, confirmations, aftersales follow-ups and promotional activities
• Reporting to the Commercial Manager on performance, activity, issues and recommended actions.
• Supporting sales forecasting and budgeting using agreed tools

Requirements

• Previous experience in a similar sales coordinator/ sales support role
• Strong attention to detail
• Able to work effectively in a fast paced, reactive environment
• Driven individual with strong work ethic
• Experience in a hire/ engineering related industry would be beneficial but isn’t essential