Internal Sales Executive

Internal Sales Executive

Location: Tipton, reliably commute or plan to relocate before starting work

Working hours: Monday to Thursday – 8:00am to 4:30pm / Monday to Thursday – 8:30am to 5.15pm. Friday – 8:30 to 16:00pm / Friday – 8:00 to 15.30pm, must be flexible

A fantastic opportunity is available for a self-motivated Sales Executive to join one of the UK’s leading Earthing, Powercable, Renewables and Lighting protection material suppliers.

You will be joining the Sales and Customer Service department and help with the continued growth and client retention.

The company prides itself on delivering a high-quality service, developing its employees to the same standard. Reporting to the Sales Manager, the successful Sales Executive will hold an important role within the company.

Responsibilities

• To continually identifying opportunities to positively improve the customer experience and introduce existing and potential customers to the full range of company products and support.

• Supporting Sales Manager’s and Managing Director by raising quotes, booking appointments, arranging samples, credit application requests.

• Active participation in trade shows.

• Cold calling potential new customers (using ACT database or other means) identifying new business opportunities.

• Cross and Up Selling of products.

• Monthly retention calls prioritizing zero spend accounts and customers with significant drop off, updating the in-house CRM system

• Updating CRM following all call activity with particular attention to customer data capture log inclusive of new, active and zero spend accounts.

• Run regular competitor or product-based sales & market research with Area Sales managers, pro-actively suggesting follow up promotions.

• Processing orders when admin dept gets busy or to cover holidays.

• Management and maintenance of customer accounts.

• Full autonomy to manage your accounts and drive growth across your area.

Requirements

• Ideally worked in the metals industry or working for electrical distributors with industry knowledge.

• Full Clean Driving License.

• Previous Sales experience / Demonstrable sales Experience.

• Strong interpersonal communication skills

• Confidentiality and Commitment to external and internal customer satisfaction

• High level of customer service skills demonstrating a positive, friendly and professional attitude at all times

• Product knowledge, Attention to detail, Analytical abilities

• Microsoft Packages; Word, Excel and Outlook

Benefits

• Company Pension

• Free on-site parking

• Cycle to work scheme

• Yearly bonus