Internal Sales Executive in Haddington, East Lothian

We are looking for a motivated and dynamic Internal Salesperson to join the existing sales team at our client’s East Lothian manufacturing facility. This is a fantastic opportunity to contribute to the company's continued growth and investment, playing a key role in developing existing customer relationships and driving new business.

Key Responsibilities

Account Management: Take ownership of a portfolio of existing customers, focusing on maintaining relationships and driving repeat business through proactive sales calls.

Sales Collaboration: Work closely with the wider sales team to meet and exceed sales targets, contributing to the overall success of the department.

CRM Management: Accurately record and update all relevant market and customer information within the CRM system to track progress and support decision-making.

Production Coordination: Work in tandem with the production department to ensure customer orders are processed efficiently and deadlines are met.

Customer Support: Address and resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.

About You

• Experience: A minimum of 2 years’ experience in an internal sales or account management role, with a proven track record of achieving sales targets.
• Drive: Highly motivated with a strong desire to upsell and develop new business opportunities.
• Resilience: Ability to thrive in a fast-paced, target-driven environment and work well under pressure.
• Communication: Exceptional communication skills, both verbal and written, with the ability to build rapport and engage customers effectively.
• Technical Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge of ERP systems for order processing is an advantage, but not essential.