Internal Sales Executive in Crawley
Posted by Wise Monkey Recruitment ltd
£28,000 – £32,000 a year
Crawley · Permanent
Salary: £28,000 – £32,000 | Full-time, Monday to Friday | Office-based
Are you someone who enjoys talking to people, building relationships and turning customer enquiries into sales?
We're looking for a confident, organised and customer-focused Internal Sales Executive to join a busy and friendly sales team. This is a great opportunity for someone who enjoys a varied role, combining customer service, sales and administration, where building relationships and delivering great service go hand in hand.
You'll be a key point of contact for customers, helping them find the right products, providing quotations, processing orders and spotting opportunities to grow sales along the way.
What will you be doing?
- Handling incoming telephone, email and trade counter enquiries, understanding customer requirements and recommending suitable products.
- Preparing quotations, following up opportunities and converting enquiries into orders.
- Building strong relationships with existing customers and supporting account growth and retention.
- Identifying opportunities to upsell and cross-sell products.
- Processing customer orders accurately, including checking pricing, quantities and delivery details.
- Liaising with purchasing and the warehouse to check stock availability and delivery timescales.
- Working closely with the wider sales team to identify opportunities and deliver excellent customer service.
You'll ideally have:
- Experience in internal sales, customer service or a trade counter environment.
- Confident telephone and written communication skills.
- A good eye for detail and the ability to work accurately with orders, figures and quotations.
- A proactive approach, with the confidence to follow up enquiries and generate additional sales.
- Good organisational skills and the ability to manage competing priorities.
- A positive, approachable attitude and a genuine desire to deliver great customer service.
What's on offer?
- Salary of £28,000 – £32,000, depending on experience.
- Full-time, permanent position.
- Monday to Friday working pattern.
- A varied role within an established sales team.
- The opportunity to develop product knowledge and build long-term customer relationships.
Apply today to find out more.
Please note: We are unable to respond to unsuccessful applications.
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