Internal Sales

Your new company
A well-established UK manufacturing business is seeking an experienced and proactive Internal Sales Coordinator to support its commercial team and contribute to ongoing business growth. This is a varied, customer-focused role that combines internal sales, account coordination and business development support. Working closely with both customers and the field sales team, you will play a key role in generating opportunities, progressing quotations, coordinating customer activities and ensuring an exceptional customer experience.Your new role
As a Internal Sales Coordinator, your role will involve:

• Proactively contact customers to arrange review meetings, product demonstrations and identify new opportunities for the external sales team.
• Coordinate appointments and customer visits on behalf of field-based sales representatives.
• Follow up quotations and proposals, obtaining feedback and progressing opportunities through the sales pipeline.
• Coordinate product trial programmes, ensuring customers receive appropriate support throughout the evaluation process.
• Build and maintain strong relationships with customers and commercial partners through regular communication.
• Accurately maintain customer records, appointments, quotations and pipeline activity within the CRM system.
• Identify opportunities to generate additional revenue through proactive customer engagement.
• Support the coordination of customer implementations, including delivery scheduling, product installation, training and aftercare activities.
• Liaise with internal departments to ensure effective communication and timely customer responses.
• Provide administrative and commercial support to the wider sales function.

What you'll need to succeed

• Previous experience within an Internal Sales, Sales Support, Telesales or Account Coordination role.
• Demonstrable experience proactively contacting customers to arrange meetings and follow-up quotations.
• Excellent communication and relationship-building skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple priorities within a fast-paced commercial environment.
• Experience using CRM systems and maintaining accurate customer records.
• Good knowledge of Microsoft Office applications.
• High levels of attention to detail and accuracy.
• A proactive and customer-focused approach.

• Experience working within a manufacturing or distribution environment.
• Understanding of sales processes, quotation management and opportunity tracking.
• Experience supporting field-based sales teams.
• Knowledge of dealer, distributor or partner networks.
• Self-motivated and enthusiastic.
• Confident and professional communicator.
• Customer-focused with a positive attitude.
• Commercially aware and results-driven.
• Highly organised and able to work independently.
• A collaborative team player who enjoys supporting both customers and colleagues.

What you'll get in return

• Opportunity to join a successful and growing manufacturing organisation.
• Supportive and collaborative working environment.
• Ongoing training and professional development.
• Competitive salary and benefits package.
• Opportunity to play a key role in supporting commercial growth and customer success.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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