International Operations Officer

Job Title: International Operations Officer

Location: Birmingham

Salary: £31,236 - £34,610 per annum - SS4

Job type: Permanent; full-time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

Are you organised, detail-orientated, and passionate about making international Higher Education more accessible? We are seeking an International Operations Officer to join the International Office here at University College Birmingham.

Key Responsibilities:

Support all aspects of International Office administration, ensuring operational compliance in a sales-driven environment.

Coordinate agent appointment, monitoring, renewal, and termination processes, ensuring all policies and regulations are adhered to.

Manage agent records and contracts, carry out regular data returns, and answer agent enquiries relating to these matters.

Process agent commission accurately and in line with the university's service level agreement.

Why Join Us?

As a key member of our operations team, you will play a pivotal role in ensuring we achieve our strategic objectives as well as providing our international partners with sector-leading support.

We have a supportive, collaborative, and open-minded culture. You will be joining a university that thinks bold when it comes to delivering higher education and ensuring student success. Don't miss the opportunity to become part of the mission and make a real impact!

Benefits:

• Generous allocation of annual leave
  • 26 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government/Teachers' Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology home and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Sunday 2nd August 2026.

Interview Date - Tuesday 18th August 2026.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with experience of: International Operations Coordinator, International Office Coordinator, International Office Officer, International Administrator, International Programmes Officer, International Partnerships Officer, International Admissions Officer, International Compliance Officer, International Student Recruitment Coordinator, International Relations Officer, Global Engagement Officer, International Support Officer, International Services Coordinator, will also be considered for this role.