IoT Smart Technology Support Apprentice in North Shields

An industry-leading pharmaceutical company is looking for a individual with a passion for smart technologies and digital innovation.

As a IoT Smart Technology Support Apprentice, you’ll work alongside experienced IT professionals to maintain, configure, and support a range of smart devices and networked systems across the organisation, both remotely and on-site. This is an exciting opportunity to build a career at the intersection of IT and smart tech.

KEY DUTIES –   

• Responding to technical queries and providing hands-on support for connected devices and digital systems
• Troubleshooting and resolving hardware, software, and smart device issues across multiple platforms
• Supporting the setup and configuration of IoT-enabled and networked equipment
• Managing user accounts, access permissions, and system updates to ensure smooth operations
• Installing and maintaining hardware such as laptops, tablets and sensors
• Assisting with network monitoring, system diagnostics, and device integrations

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated