IT Administrator

Job Title: IT Administrator

Location: Sharston, Manchester M22 4SN

Salary: £26,500 per annum

Job type: Full Time, Permanent

About Us:

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

About the role:

We are currently recruiting for an IT Administrator to provide administrative support to our IT Team. This is an exciting opportunity for a talented individual to join our team and gain valuable specialist experience. The right candidate will have the chance to develop their career.

Responsibilities:

• Creating / modifying / removing users on our internal IT systems.
• Maintaining external portal accounts with policy enforcement.
• Coordinating licence procurement and assignment.
• Maintaining the IT Asset Database and assigning equipment to staff via a dedicated system.
• Assisting the Technician team, as and when required
• Other ad hoc duties as required.

Person Specification:

Required Attributes:

• GCSE Maths, IT and English at Grade C or above (or international equivalent)
• Significant previous exposure to Microsoft Office suite - particularly Excel, Word, Outlook, and PowerPoint
• Strong numerical and Administration skills
• Attention to detail, and ability to work accurately.
• Able to demonstrate ability to coordinate information.
• Flexible attitude - ability to prioritise and adapt to constantly shifting priorities.
• Resilient nature and able to work under pressure.
• Willingness to learn.
• Good communication skills, both written and verbal
• Confident on the telephone
• Ability to work in a fast-paced environment.

Desired Attributes:

• Previous experience of working as an IT Administrator

Salary & Hours:

• Salary of £26,500
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Benefits:

• On-site Working - In our South Court office
• 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
• Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
• Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.

Recruitment Process:

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

Please click APPLY to be redirected to our website to complete your application.

Candidates with the relevant experience or job titles of; IT Administrator, IT Support Administrator, Software Administrator, Systems Developer, Systems Support, Software Support, 3rd Line Support, Systems Administrator, Systems Lead, Lead Systems Administrator, Lead Systems Support, Systems Architect will also be considered for this role.