IT Business Analyst - 12 month FTC at Rexel, Birmingham

Are you a natural problem solver who loves bridging the gap between business needs and tech solutions? Do you excel at turning ambiguity into action and driving real change through collaboration?

Rexel is a worldwide electrical wholesaler and a global expert in distributing electric and energy-efficient products. Our mission is to provide smart electrical solutions that improve comfort, safety, and security across homes, businesses, and industries.

We are looking for an energetic, collaborative IT Business Analyst to join our team on a 12 month FTC basis to cover maternity leave. In this role, you will be the ultimate link between our organisation's real-world business needs and the technology solutions that support them.

The role offers hybrid working and requires flexibility to travel which will be subject to projects.

The Benefits of a Career with Rexel: 

• Contributory pension scheme and life assurance   
• Bonuses: Performance Related Bonus scheme 
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave  
• Support & Development: Extensive learning opportunities from day one.  
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!  
• Perks: Staff discounts, exclusive holiday offers and free financial support and education  

​​​​​​​You will be working closely with stakeholders to understand the business processes, identify areas for improvement, and recommend technology solutions to enhance efficiency, productivity, and overall business performance.

Some of the key accountabilities will include:

• Shape the Strategy: Work closely with stakeholders to dig into business processes, pinpoint areas for improvement, and recommend tech solutions that boost efficiency and performance.
• Map & Improve: Document "As-Is" workflows and help design slick, efficient "To-Be" processes.
• Elicit Requirements: Lead interactive workshops and 1-to-1 sessions to extract, analyse, and document project requirements.
• Drive Business Readiness: Act as the champion for change, helping teams smoothly transition to new systems and adopt new functionalities into business-as-usual (BAU) operations.
• Support Project Governance: Partner with Project Management to track actions, organise documentation, keep milestones on target, and evaluate third-party vendors.

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success as an IT Business Analyst include:

COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives 

TAKES ACCOUNTABILTY – Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS – Building strong customer relationships & delivers customer centric solutions

MANAGES AMBIGUITY – deals constructively with problems that do not have clear solutions or outcomes

STRATEGIC MINDSET – Articulates credible pictures and visions of possibilities that will create value

In addition to these behaviours you will benefit from:

• Confidence in collaborating and influencing stakeholders. 
• Strong time management and ability to manage multiple tasks
• Good business and commercial acumen. 
• Proactive and responsive attitude. 
• Ability to build credible relationships with colleagues, suppliers and customers to achieve deadlines and targets. 
• Resilient and confident under pressure
• Situational Adaptability – understanding that different situations can require different approaches
• Ideally you will have experience gained within a wholesale/ retail business

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.