IT Business Systems Analyst

IT Business Systems Analyst

📍 Wolverhampton (Hybrid/On-site as required)
📅 Contract until 26 February 2027

We are seeking an experienced IT Business Systems Analyst to join a dynamic team in Wolverhampton. This role combines both Business Analysis and Systems Analysis, acting as the key link between business stakeholders and IT delivery teams to ensure business requirements are effectively translated into technology solutions. The successful candidate will play a critical role in analysing business processes, gathering and documenting requirements, and supporting the delivery of innovative IT solutions that drive business improvement.

Key Responsibilities

• Act as the primary liaison between business users and IT development teams.
• Identify, analyse and document business needs, requirements, scope and objectives.
• Gather, validate and manage business and system requirements.
• Translate business requirements into functional and technical specifications.
• Evaluate current business processes and recommend technology-driven improvements.
• Research and document relationships between business processes, applications, data and systems.
• Serve as the conduit through which requirements flow between business and IT teams.
• Collaborate with cross-functional stakeholders to ensure successful solution delivery.
• Critically evaluate information from multiple sources, reconcile conflicting requirements and identify underlying business needs.
• Support business initiatives through effective project and stakeholder management.
• Ensure compliance with agreed Service Level Agreements (SLAs).
• Liaise with business, technology and support teams throughout the project lifecycle.
  

Essential Skills & Experience

• Proven experience in Business Analysis and/or Systems Analysis.
• Strong understanding of business processes and process improvement methodologies.
• Experience working with cross-functional teams in complex business environments.
• Excellent stakeholder management and communication skills.
• Ability to gather, document and manage business and system requirements.
• Strong analytical and problem-solving capabilities.
• Experience translating business requirements into functional and technical solutions.
• High standards of written communication and documentation.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Experience supporting business change and technology transformation initiatives.

Desired Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science or a related discipline.
• Relevant professional certifications in Business Analysis or Project Management would be beneficial.
• Equivalent practical experience will also be considered.