IT Field Engineer

IT Field Engineer - Wimborne
Up to £35,000 + Car Allowance | Permanent | Career Progression

Are you an experienced IT Field Engineer looking for a varied role where you can combine hands-on technical work, customer support & project delivery? This is a fantastic opportunity based in Wimborne, joining an established business with more than 30 years' experience & over 700 active customers.

Why apply / What's in it for you?

• You'll receive a salary of up to £35,000 depending on experience
• You'll benefit from a car allowance
• You'll receive 23 days' holiday + bank holidays, rising to 25 days after 2 years
• You'll enjoy a varied hybrid role between customer sites & the office
• You'll join a busy, established team supporting 700+ active customers
• You'll work for a business with an excellent reputation built over 30 years
• You'll have genuine opportunities to progress within a permanent position

Key Responsibilities

As an IT Field Engineer, you'll provide technical support & deliver IT & Telecoms solutions from Wimborne, travelling to customer sites across Dorset, Hampshire, Somerset & Wiltshire. Your responsibilities will include:

• Installing IT & Telecoms solutions
• Onboarding customers onto managed support services
• Providing remote & on-site technical support
• Planning & managing installation projects
• Supporting customers & sales teams with solution design & recommendations
• Updating project & service tickets through CRM systems
• Identifying potential sales opportunities through technical operations

What we're looking for

We're looking for an experienced IT Field Engineer with strong networking, infrastructure & customer-facing technical support experience.

A valid UK driving licence is essential for this position.

Ideally, you'll have experience with:

• Configuring routers, switches & firewalls
• Wi-Fi installation & troubleshooting
• Cloud telephony & VOIP solutions
• LAN infrastructure, including testing, terminating & design
• CRM & ticketing systems
• Microsoft cloud & Microsoft Server environments
• IT networking, including CCNA, Fortigate or Netgear
• VMWare Solutions & Hyper-V
• PC/laptop builds, fault diagnosis & rectification
• Antivirus & anti-spam implementation
• Router & firewall configuration

If you're looking for your next step as an IT Field Engineer in Wimborne, we'd love to hear from you. Apply now & Bev will be in touch to discuss the opportunity.

Don't forget to ask about our Recommend a Friend referral scheme, where you could earn up to £250 per successful recommendation.

Job Number │ BS0210/INDCOMMERCIAL
Location │ Wimborne
Role │ IT Field Engineer

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.