IT Manager

IT Manager

Most IT Manager roles are about maintaining what's already there.

This one is about building what's next.

Ncounter is supporting an ambitious technology company that is expanding rapidly following significant growth and investment. Operating at the forefront of AI and secure technology, the organisation delivers real-world solutions into some of the UK's most security-conscious environments. These are operational systems that make a genuine difference, not research projects or proof-of-concepts.

As the business continues to grow across multiple locations, they're looking for an experienced, hands-on IT Manager to take ownership of the internal technology estate. This is a role for someone who enjoys building secure, scalable environments and is just as comfortable configuring systems as they are advising senior leadership.

You'll have significant influence over how the business grows, ensuring every office, device, platform and user is secure, resilient and ready to support future expansion.

What you'll be doing

• Owning the internal IT environment across multiple UK and international locations.
• Designing and delivering secure Microsoft 365 services, including Entra ID, Intune, Microsoft Defender and Conditional Access.
• Administering and securing Atlassian platforms including Jira and Confluence, implementing governance and best practice.
• Planning and delivering new office technology deployments, from infrastructure through to secure end-user environments.
• Managing endpoint procurement, deployment and lifecycle management, working closely with suppliers and managed service providers.
• Driving continual improvements across security, identity, device management and operational resilience.
• Building strong relationships with technology vendors, ensuring high standards of service while maintaining technical ownership.
• Acting as a trusted advisor to senior leadership, balancing immediate business needs with long-term technology strategy.

What we're looking for

• Proven experience as a senior IT Manager within a startup, scale-up or investment-backed organisation.
• A track record of building and securing Microsoft 365 environments, with deep expertise across Entra ID, Intune, Defender and Conditional Access.
• Hands-on administration of Jira and Confluence, including security hardening and governance.
• Experience establishing IT capability across multiple offices or international locations.
• Strong endpoint deployment and device management experience.
• Excellent supplier and vendor management skills.
• A practical, security-first mindset with experience delivering both physical and logical security controls.
• Someone who enjoys solving problems, takes ownership and thrives in fast-paced environments where priorities evolve quickly.

Desirable experience

• Defence, National Security or other highly regulated industries.
• ISO 27001 or equivalent information security frameworks.
• Working closely alongside Information Security or CISO functions.

Why join?

You'll become part of a business that is setting the benchmark for secure technology delivery. Their assurance and accreditation capabilities are recognised as industry-leading, enabling them to deliver highly secure AI-powered solutions into some of the UK's most sensitive operational environments, where many larger organisations simply cannot operate.

You'll work alongside exceptionally capable engineers and security professionals, helping build the internal technology platform that enables continued growth while supporting projects with genuine national importance.

If you're an experienced IT Manager who enjoys taking ownership, building secure environments and helping ambitious organisations scale, we'd love to hear from you.