IT Service Desk Engineer
JIYU People Ltd
IT Service Desk Engineer – Swindon/Wiltshire/Oxfordshire – £26,000 to £32,000
We’re partnering with a growing tech consultancy in Swindon/Wiltshire that’s searching for an ambitious IT Service Desk Engineer.
The shift pattern is 4 on 4 off, covering days and nights.
What You’ll Be Doing
- Delivering confident 1st/2nd line support across a busy, enterprise‑level environment
- Owning incidents from start to finish and driving quick, effective resolutions
- Playing a key role in improving processes, service quality, and team performance
What You Bring
- Experienced in supporting Windows OS and Microsoft 365
- Familiarity with enterprise tools like Teams and SharePoint
- Confident with Active Directory, user admin, and group policies
- Networking fundamentals (DNS, DHCP, TCP/IP) a plus
- Hands‑on experience with ServiceNow, Jira Service Management, or similar ITSM platforms
Why You’ll Love This Role
- A real chance to develop within a tech centric organization
- A supportive team that wants you to grow and succeed
- Hybrid working
- Training, development, and exposure to enterprise‑level tech
If you’re a motivated Service Desk Analyst/Engineer who wants that next step please get in touch.
Please contact pete@ jiyupeople. co. uk
IT Service Desk Engineer – Swindon – £26,000 to £32,000
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