IT Support and Development Engineer

T Support & Development Engineer. Location: Southend-on-Sea, Essex
Salary: £34,000–£37,000 per annum (depending on experience). Plus discretionary annual bonus.

Are you a hands-on IT professional with a passion for both technical support and software development? We're looking for an IT Support & Development Engineer to work for our client who are a long established and award winning manufacturing company in Southend on Sea, Essex

This is a varied role where no two days are the same. You'll be involved in everything from supporting users and maintaining IT infrastructure to developing in-house software solutions that improve business efficiency. If you enjoy solving problems, automating processes, and delivering practical IT solutions, we'd love to hear from you.

Please note: Applicants must live within a maximum one-hour commute of Southend-on-Sea.

About the Role

Working closely with the IT team and wider business, you'll help maintain and improve the company's IT systems while supporting users across all departments. You'll also play a key role in developing bespoke software, automating business processes, and delivering IT projects that support the company's continued growth.

Key Responsibilities

• Provide first and second-line IT support across the business.
• Support and maintain servers, networking, telecommunications and security systems.
• Develop and maintain in-house software applications and business tools.
• Write and maintain SQL queries, reports, stored procedures and data integrations.
• Automate repetitive business processes to improve efficiency.
• Assist with IT infrastructure projects and continuous improvement initiatives.
• Support Active Directory, Group Policy and Microsoft server environments.
• Manage network hardware including switches, routers, Wi-Fi and firewalls.
• Maintain company websites, email security, CCTV and access control systems.
• Support mobile devices, printers, handheld scanners and workshop equipment.
• Assist with onboarding and offboarding of employees and IT equipment.
• Work with third-party suppliers and managed service providers.
• Produce clear documentation for systems and software.
• Provide training and support to colleagues across the business.

What We're Looking For

We're looking for someone who enjoys combining technical support with software development and who has excellent problem-solving skills.

Ideally you'll have experience with:

Windows Server environments

Active Directory and Group Policy

SQL databases and query development

Software development and scripting

Networking technologies (switches, routers, Wi-Fi and firewalls)

Microsoft Windows desktop support

API integrations and data automation

Microsoft Office 365

IT troubleshooting and root cause analysis

Experience with any of the following would be advantageous:

• MRP/ERP systems
• Source control (SVN or similar)
• Website administration
• CCTV and access control systems
• Digital signage
• PAT testing or electronic equipment repair

About You

You'll be:

• Organised and able to prioritise your workload.
• A proactive problem solver who enjoys improving systems.
• Comfortable working independently and as part of a team.
• Hands-on and happy to get involved in a wide variety of IT tasks.
• An excellent communicator with a friendly, approachable manner.
• Passionate about technology and continuous improvement.

What We Offer

• Competitive salary of £34,000–£37,000, depending on experience. Discretionary annual bonus
• A varied role with opportunities to develop both infrastructure and software development skills.
• The opportunity to work on meaningful projects that directly improve business operations.
• Supportive team environment.

If you're looking for a role where you can make a real impact across both IT support and software development, we'd love to hear from you. Apply today with your CV and a brief covering letter explaining why you'd be a great fit for the role. Or contact Kim Baker, ENS Recruitment for further information.