IT Support Apprentice in Sheffield, South Yorkshire

An IT support company are looking for a hardworking and passionate for technology individual to join their IT department in South Yorkshire.

KEY DUTIES

• Handling incoming phone calls and gathering required information.
• Responding to incoming emails and prioritising incidents.
• Proactively logging alerts from our monitoring systems.
• Dealing with IT problems and incidents for a variety of customers and technologies.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated