IT Support in Runcorn, Cheshire

IT Support & AI Developer - Graduate / Entry Level
Location: Runcorn, Cheshire
Salary/Package: £28,000 - £35,000
Job Type: Full-time, Permanent

About the Company
Our client is a management-owned residential construction business specialising in multi-family, affordable, build to rent and specialist living schemes across the UK.

The business traces its roots back to 1955 in the North West. It has delivered more than 7,700 homes, worth over £1.3 billion in contract value, for housing associations, local authorities and build to rent investors.

Their services cover design and build, land-led partnerships, build to rent forward funding and turnkey delivery. Design, project management and fit-out are kept in-house, and the business uses tools such as 3D scanning and Autodesk Revit.

The business holds A1 ratings with leading warranty providers and has won a long list of industry awards. It is known for long-term client relationships, attention to detail and a safety-first culture.

Following its move to an independent, management-owned business and with continued growth, they are looking to appoint an IT Support & AI Developer to help shape how the business uses technology and AI.

The Role
This is an excellent opportunity for an enthusiastic, technically minded person to start their career in IT and explore the world of artificial intelligence, coding and automation in a commercial environment.

The role combines first-line IT support with the chance to research, test and roll out AI tools and automation across the business. You will help colleagues work more efficiently and improve everyday processes.

You will also play a key part in the business's IT transition. This includes moving data and systems from the previous group to new providers, managing server and historical data transfers, and working with third-party IT suppliers.

Previous commercial experience is not essential. The role would suit a recent graduate, an aspiring IT professional or someone with a strong interest in technology who has a proactive attitude, a willingness to learn and coding experience or personal projects to show.

Key Responsibilities

IT Support & Administration

• Providing first-line IT support, troubleshooting hardware, software and general technical issues.
• Setting up and configuring computers, laptops, user accounts and applications.
• Supporting colleagues with IT queries and escalating more complex issues where necessary.
• Supporting general IT administration and helping maintain good IT security practices.
• Testing, maintaining and documenting IT systems and solutions.
• Procuring hardware and software.

AI, Coding & Automation

• Researching new AI technologies, tools and applications that could benefit the business, including AI platforms such as Claude.
• Exploring and implementing ways to use AI tools to improve efficiency and productivity.
• Spotting opportunities to automate repetitive tasks and streamline processes.
• Helping with coding, scripting and the development of digital solutions.
• Maintaining the company website, which is built with Next.js.
• Supporting the upload of social media content.

IT Transition & Supplier Management

• Supporting the transfer of data from the previous company to the new provider.
• Managing server and historical data transfers.
• Working with third-party service providers and suppliers.

About You

• Curious, motivated and enthusiastic about technology, with the confidence to investigate problems and try new ideas.
• A strong interest in AI, new technologies and digital innovation.
• Some coding or scripting experience, gained through education, personal projects or employment.
• Experience with Next.js, or the ability to pick it up quickly, for website maintenance.
• An interest in IT support and troubleshooting technical issues.
• Good analytical and problem-solving skills.
• Strong communication skills and a helpful, approachable manner.
• A willingness to learn, take initiative and develop new technical skills.
• Knowledge of Python, JavaScript, AI tools, Microsoft 365, automation or software development would be advantageous.
• A degree or qualification in Computer Science, IT, Software Development or a related subject would be beneficial but is not essential.

What's on Offer?

• Competitive salary, depending on experience.
• Full-time, permanent position.
• Hands-on experience across IT support, AI, coding and automation.
• A key role in shaping how a growing business uses technology and AI.
• Involvement in a major IT and data transition project.
• The chance to contribute ideas and see them put into practice.
• Long-term career development within an established, award-winning business.

Apply Today
This is a fantastic opportunity for a graduate or junior IT professional looking to build a career that combines IT and AI within a growing business.

If you enjoy solving problems, are enthusiastic about technology and AI, and have coding experience or personal projects to show, we would be keen to hear from you.

Please get in touch today with our Commercial Specialist, Mark Harris, at Building Careers UK for a confidential discussion.

Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website.

Building Careers UK is an equal opportunities employer. We welcome applications from all suitably qualified candidates.

Please Note: Due to the high volume of applicants, only those shortlisted will be contacted.

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