It Support Engineer

Fraser & Co. Talent Partners Limited

Technical Support Engineer – Global Financial Services | Milton Keynes

Our client, a global financial institution based in Milton Keynes, is seeking an experienced and driven Technical Support Engineer to join their expanding IT function. This is a pivotal role combining hands‑on technical support, 2n / 3rd line support, and close collaboration within an ambitious technical team.

 Key Responsibilities

  • Technical Support — Provide support across core financial systems, resolving issues across hardware, software, and business‑critical applications.

  • Incident Resolution — Manage and resolve incidents and service requests within agreed SLAs.

  • Cross‑Team Collaboration — Work closely with internal stakeholders and external vendors to diagnose and resolve technical problems.

Skills & Experience Required

  • IT Support Experience — Proven background in a 2nd and 3rd line support environment.

  • Windows OS, Active Directory, Office 365

  • Networking Principles — Understanding of TCP/IP, DNS, DHCP.

  • Troubleshooting — Strong diagnostic skills across hardware and software.

  • Financial Systems Support — Experience supporting financial or enterprise‑grade systems is highly advantageous.

Please send your latest CV to be considered for this excellent opportunity.

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