IT/Technical Assistant

IT/Technical Assistant – Newcastle-Under-Lyme - Permanent - £26,000

Do you have a genuine passion for IT and are you keen to develop a career within this field? If so, this could be the perfect role for you. We are currently seeking a proactive and enthusiastic It/Technical Assistant to join our clients busy Technical Department. This is a fantastic opportunity for someone looking to gain hands-on experience across a wide range of IT functions while supporting the day-to-day technology operations within a growing business. Working alongside experienced colleagues, you'll receive excellent training and development, with genuine opportunities to progress your career. Daily duties will include:

• Setting up workstations, equipment and user accounts for new starters
• Managing the offboarding process, including removing system access and recovering company equipment
• Coordinating hardware and software replacement
• Supporting routine maintenance, technology updates and security processes
• Assisting with technology projects, including system deployments and business acquisitions.
• Participating in the Security Operations Centre (SOC) rota, monitoring security alerts and escalating incidents where required

The successful candidate will have excellent communication skills, strong attention to detail, good problem-solving abilities and a genuine passion for Technology. You will be organised, able to work on your own initiative and enjoy working as part of a team. In return, you'll receive a competitive salary, 25 days' holiday plus Bank Holidays, ongoing training, modern offices and excellent opportunities to develop your career within a rapidly expanding business. If you're looking for a role where you can develop your technical skills, make a real impact, and build a long-term career, we'd love to hear from you.

If you are interested in this role or would like to know more about the position, please forward your CV.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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