Jobs Plus Employment Support Lead
L&Q · Direct employer
Contract Type: 6-Month Fixed Term Contract, Full Time, 35 hours
Salary: Starting from £37,451 per annum (London Weighted) Depending on Experience
Reporting Office: Stratford, London
Working Location: Seddon Centre, Leyton, E10
Persona Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required.
Closing Date: 14 th August 2026
Interview Date: On a date to be confirmed.
There will be 2 interview stages for this position. Stage 1 - Assessment based.
Stage 2 - In Person interview.
Please click here for the role profile - Employee Support Lead
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ...
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.
Join our Foundation Team at L&Q:
Do you have a passion for empowering residents and helping them achieve sustainable employment, apprenticeships, or training? Are you skilled in building partnerships and working with stakeholders to deliver life-changing outcomes?
If so, this is your opportunity to make a real difference. At L&Q, we're looking for someone to bring their expertise, energy, and commitment to support our residents in unlocking new opportunities and building brighter futures.
You will have a passion for supporting people into sustainable employment with a target driven and solution focused mindset to achieve the best outcomes for our residents.
If this sounds like you, we would love for you to apply!
Your impact in the role:
- Direct support: Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training.
- Driving results: Work to clear targets, understanding reports and ability to compile reports or key information based on data as well as collaborating with internal teams and external partners to achieve excellent outcomes.
- Partnership building: Develop strong relationships with employers, training providers, Jobcentre Plus, and support organisations to maximise opportunities.
- Programme delivery: Run workshops and training sessions on employability skills, CV writing, and interview techniques.
- Monitoring success: Keep accurate records of progress and outcomes, providing regular reports and ensuring compliance with funding requirements.
- Proven experience in helping people into employment, apprenticeships, or training, with knowledge of welfare benefits.
- A genuine interest in supporting people into employment with experience working with vulnerable people facing challenging situations
- Stakeholder management knowledge, knowledge of outreach and the ability to build strong relationships and work collaborativelywith employers, agencies, and training providers
- Strong presentation and communication skills, with confidence in delivering workshops and one-to-one support.
- Proficient IT skills and effective record keeping abilities for report writing and maintaining accurate casework records.
For this post the successful candidate will need to apply for or be in possession of a Standard (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed)
If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed)
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.
250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more.
At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Click here to find out more about L&Q and why you should join us!
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