Journey call - Call Centre Advisors

Temporary Assignment: Initially 1 month with the potential to be extended

We are looking for customer-focused individuals to join a busy and supportive team, helping customers by handling inbound enquiries and providing excellent service.

What You'll Be Doing

✅ Handling inbound customer calls and enquiries professionally and efficiently

✅ Providing accurate information and resolving customer queries

✅ Delivering outstanding customer service at all times

✅ Maintaining and updating customer records accurately

✅ Collaborating with colleagues to ensure the best outcomes for customers

Working Hours

🕒 5 days out of 7, including every second weekend

🕒 Shifts between 7:00am and 10:00pm

🕒 Full flexibility is required across all shift patterns

What We're Looking For

✔ Previous customer service experience (preferred)

✔ Excellent communication and interpersonal skills

✔ Strong problem-solving abilities

✔ Good IT and administrative skills

✔ A professional and positive attitude

✔ Flexibility to work a varied shift pattern

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.