Junior Cyber Security Support Analyst

A Managed Service Provider (MSP) based in Bedford is seeking a technology-focused Junior Cyber Security Support Analyst to join their growing team. This is an excellent opportunity for someone looking to begin a career in cyber security while gaining exposure to a variety of client environments.

KEY DUTIES

• Assist with monitoring client systems for security alerts and suspicious activity.
• Support the deployment and maintenance of security software, including antivirus and endpoint protection tools.
• Help perform routine cyber security checks and ensure systems remain up to date with the latest patches.
• Assist with user account administration, including password resets and multi-factor authentication setup.
• Record and document security incidents, support requests, and resolutions within the service desk system.
• Work with senior engineers to investigate security concerns and implement preventative measures.

CANDIDATE REQUIREMENTS

• A strong interest in cyber security and information technology.
• Excellent attention to detail and a willingness to follow established processes.
• Good communication skills and the ability to provide professional customer service.
• An eagerness to learn new technologies and develop technical skills.
• Basic knowledge of computer systems, networking, or cyber security concepts would be advantageous.

• A positive attitude with a desire to build a long-term career within the IT and cyber security sector.