Junior Field Service Engineer
ACS Staffing Solutions
UK Field-Based – Head Office located in Rushden | £28,000 + Company Vehicle | Permanent
Are you looking for a hands-on Engineer who enjoys getting out on the road, solving problems and working directly with customers?
Our client is looking for a Junior Field Service Engineer to join their growing UK service team. This is a fantastic opportunity for someone who wants to get into mechanical/electrical engineering who wants to build their career in a varied, customer-facing field service role.
You’ll be visiting customer sites across the UK and Ireland, working on specialist equipment used. No two days will necessarily be the same, with a mixture of preventative maintenance, fault finding, installations, repairs and customer training.
What will you be doing?
As a Junior Field Service Engineer, you’ll be responsible for:
- Carrying out planned preventative maintenance (PPM) and reactive breakdown repairs.
- Diagnosing and resolving mechanical and electrical faults.
- Installing, commissioning and setting up new equipment at customer sites.
- Providing customers with demonstrations and end-user training.
- Completing accurate service reports and documentation using an electronic job management system.
- Working closely with the internal Helpdesk and Customer Service teams to ensure customers receive excellent support.
- Building strong customer relationships and representing the business professionally on-site.
- Maintaining your company vehicle, tools, equipment and van stock.
- Taking part in ongoing technical training to continually develop your skills.
- Supporting team meetings, improvement projects and wider service initiatives.
- Identifying potential opportunities to support the wider commercial team where appropriate.
- Good mechanical and electrical fault-finding and diagnostic skills.
- A practical, hands-on approach to problem solving.
- Excellent communication and customer service skills.
- Good IT skills and confidence using electronic systems.
- A full UK driving licence.
- Flexibility to travel extensively throughout the UK including occasional overnight stays.
It would be great if you also have:
- Previous experience within field service, maintenance, engineering or technical support.
- An engineering qualification such as HNC/HND, NVQ Level 3 or equivalent.
- Experience working to ISO standards or within an accredited service environment.
- Experience working with laboratory, scientific, medical or specialist technical equipment.
- £28,000 basic salary
- Company vehicle
- Company tools and equipment
- Full training and ongoing technical development
- A varied and interesting field-based role
- Supportive and collaborative working environment
- The opportunity to develop your engineering career
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